Help Center

Support

Need help? We're here for you — usually responding within 1–2 business days.

Contact us

We typically reply within 1–2 business days.

✉ support@voisium.com

How do I switch my target language?

Go to Settings inside the app and select any of the 7 supported languages — German, English, Spanish, French, Italian, Chinese, or Hungarian — as your target language. You can switch at any time without losing progress.

How do CEFR levels work in Voisium?

Voisium covers all six CEFR levels (A1–C2). Each level contains structured lessons of 12 sentences, combining Reading, Writing, and Speaking practice with two-way translation.

Will my progress sync across my devices?

Yes. If you're signed in with Apple and iCloud is enabled on your device, your lessons, streak, and statistics sync automatically across all your devices.

I found a bug or something isn't working correctly.

Please email us at support@voisium.com with a short description and, if possible, your device model and iOS version. Screenshots help a lot.

How do I delete my account or data?

Contact us at support@voisium.com and we will process your request. See our Privacy Policy for details on your data rights.

Is Voisium available in other languages?

The app interface is available in 7 languages: German, English, Spanish, French, Italian, Chinese, and Hungarian. Chinese sentences also show pinyin. You can learn any of these as your target language.